SiteGround Web Hosting Review

All the good web hosting companies in the UK offer almost identical features. SiteGround is on the top of our list of the website hosting services that we have reviewed for several reasons - speed, security and their outstanding support. The best about SiteGround is their focus on your website performance.

SiteGround Logo Black
UPTIME
 
996
SPEED
 
998
SUPPORT
 
997
PRICE
 
972
FEATURES
 
995
GREEN
 
980
INNOVATIVE
 
999

Speed and reliability - we have pinged their London server from Manchester and the check-host is the impressive 7ms and from Pingdom 18ms, so the content will be delivered very fast to your UK visitors. MySQL are stored on SSD and they have RAID on their hardware, so the SQL queries are very fast. There is a custom caching mechanism to further improve the site performance. SiteGround have a 99,996% uptime of their servers, so your site will be available 24/7 with no downtime. One of the most vital tools is their SuperCacher, which is included in their standard hosting packages, no need to pay extra. SuperCacher has 4 main options:

  • Static Cache - Pages are cached and stored on a different server and is updated once every 24 hours;
  • Memcached - Caching results from database queries in RAM and if the same query is needed, it will be instantaneously taken from the RAM;
  • Dynamic Cache - Cache web pages created from PHP and a database, you need to install a plugin to get this option working;
  • Google PageSpeed - This option is a server level module that makes your site faster, by enabling mod_pagespeed in your Apache server;

We tested one site with and without SuperCacher activated and with the SuperCacher activated, it shaved 2.3 seconds on our load time.

Why we chose SiteGround

With SuperCacher you can increase website performance several times and reduce the impact of your website onto the server dramatically.

Security - they have free daily backups and through special in-house developed technology they managed to isolate accounts on shared server, so if one account is infected, the others are intact. In reality every account on SiteGround shared hosting environment is live on something similar to an isolated VPS environment.

In the control panel they have the option to auto update Joomla and WordPress, and the more updated your CMS is, the lesser the risk to get malicious access to it. To have a secured web site, you need to have a secured server.

Why we chose SiteGround

SiteGround frequently update server and control panel kernel and all their services, like: apache + PHP, MySQL, Exim, etc. SiteGround does monitor for attacks – both network and hack attempts, spam activity, abnormal resource usage by users and irregularities on a server level.

Features - even the cheapest shared hosting SiteGround offers is packed with all the bells and whistles for you to run your site at ease - 10GB space for your site, unlimited bandwidth, unlimited databases, Cpanel with 1 click installations of the most common CMS like Wordpress and Joomla, Magento, PrestaShop, free apps from siteapps.com, shell access, cron jobs, php version manager.

Another thing that makes the difference between the hosting providers is the support. Its always better when something happens to be able to call someone, and that someone to be able to resolve your issue. The good thing about SiteGround is they have real 24/7 support that is inhouse and not outsourced, they have admins and technicians available and they have different means of support - phone, chat and tickets.

Why we chose SiteGround

With an average response time of less than 15 minutes on tickets and practically no wait times on chat and phone, you get the best support!

To test that, wait till Sunday evening and call them, see if they will be able to help you out. If they can, that is the hosting for you.

All that comes at 2,75 pounds per month/excl. VAT/. For those space, bandwidth, features and support, that is an excellent price. Another good thing about it is that they have 30 days money back guarantee, so you can test the service for yourself with ease of mind.

Last but not least, we have taken into consideration the user reviews from some of the top review sites and it is 4.4/5 out of more than 100 reviews from 3 sites, you can see more details in the comparison table below. Or go ahead and check all of the hosting plans SiteGround offers.

The accumulated user reviews score is based on user reviews from serchen.com, trustpilot.com and reviewcentre.com

 
 
 
 
 

Technical

  • 99.9% Uptime Guarantee
  • SSD drives for all plans
  • Enhanced Performance with NGINX, HTTP/2, PHP7 and free CDN
  • User Apps Autoupdates
  • Top LXC technology, automated monitoring and daily backup
  • Strict firewall security rules
  • Free Setup; Transfer
  • Unlimited Traffic, Emails, DBs
  • Free Daily Backup
  • cPanel & SSH Access
  • Free CloudFlare CDN
  • Best website performance with SuperCacher
  • Autoinstaller For Easy Start
  • New fast servers with great performance
  • Data center in London
  • None

Support

  • 24/7 Technical Support
  • Free Setup; Transfer
  • Free Daily Backup
  • 24/7 European support line
  • SysAdmins to care of your tickets in 10 minutes
  • No wait times on chat and phone
  • They provide expert application support apart from hosting (WordPress, Joomla, Magento)
  • We didn't find any

Pricing

  • Starts from £3.95
  • Flexible plans
  • Can be purchased monthly
  • 30 Days Money Back
  • The renew is a bit expensive

Backend Review

Here, we provide you some pictures of the SiteGround's backend (cPanel). cPanel is the control panel for most of the technical stuffs of your web hosting account. With it you can manage your emails, databases, subdomains, install scripts and applications, check your stats, etc. cPanel is a powerful and user-friendly tool that will help you manage your hosting account easily. Check out more tutorials here

Web Hosting

Web Host Performance

SiteGround Test Results

The first and probably most important tool is Ping test:

Ping allows you to to test the reachability of a host and to measure the round-trip time for messages sent from the originating host to a destination computer.

Check-host results show a super fast ping from the UK - 10ms

Sitegorund Test Results

Pingdom test for speed performance from their Amsterdam server.

As you can see, the WordPress website, which is fully functional for years, loaded 88% faster than the other tested sites with 91/100 performance grade.

The loading time of the website was 1.09s.

Sitegorund Test Results

A stress test from LoadImpact helps determine the capability of handling a certain amount of users (load) on your website. The goal is to see how your website will perform when subjected to both an expected and stressful amount of load.

Even with 25 users browsing through our website, the load time is equal (2.5s) to all of them.

Those are some very good indications.

You can also check the other Top UK web hosting companies, reviews and comparison here.

Last modified onWednesday, 17 October 2018 09:25

Additional Info

  • Price: Starts from £3.95
SiteGround Web Hosting Review - 5.0 out of 5 based on 74 votes
Customer ReviewsLeave your review
Average Review Times
  • Performance (9.9/10)
  • Support (9.9/10)
  • Price (9.8/10)
  • Reliability (9.9/10)
  • User Friendly (9.9/10)
0 of 0 people found the following review helpful
Excellent Support Transferring a Site
  · 1 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 9/10
    Price
  • 10/10
    Reliability
  • 9/10
    User Friendly
I transferred a website to Siteground after I started to have reliability issues with my previous hosting company.

The support at Siteground is excellent with excellent response times on their web chat support.

Cloud Flare and SSL included in hosting price. Great tech support.
www.bluevalleycarhire.com
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0 of 0 people found the following review helpful
mister friendly
  · 1 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
He was very nice, it didnt took so long. Very patient. Loved it thank you
groundzeromarketing.eu
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0 of 0 people found the following review helpful
Atanas The Great
  · 1 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Atanas was able to swiflty sort out my wordpress issues and provided a breakdown what and how he implemented the changes. If you get Atanas is more on the ball than a footballer ... Siteground are just simply the best!
www.siteground.com
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0 of 0 people found the following review helpful
Great experience site transfer
  · 1 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
After years of not being quite happy with my old provider but worried about the complexity to transfer I bit the bullet. Siteground support could not have been more helpful and made the whole experience smooth and easy, even for someone with very little site management knowledge!
www.impactfulnesslab.com
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0 of 0 people found the following review helpful
Email Configuration Issues with Outlook 2016
  · 2 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Siteground doesn't have an email configuration tool for Outlook 2016. I contacted support and worked with Viktor. We got my email configured quickly and easily.
Easy support
Does not allow screen sharing
PaloozaFresh.com
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0 of 0 people found the following review helpful
Good Support!
  · 2 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Team support was very friendly and fast. He did help me with my technical issue even though it was my own fault that something was not working.
Fast and good support
None so far
www.cbdblume.de
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0 of 0 people found the following review helpful
Quick Help
  · 3 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
I had a problem with my SSL on my WP site and quickly got into the chat with Sitegound. I barely waited 5 sec before making contact. After a few minutes they fixed the issue and answered all of my questions.
www.bikeandtonic.com
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0 of 0 people found the following review helpful
Fixed Email Immediately
  · 3 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Did a great job clearly explaining all the issues in a very readable way, and I was able to fix everything myself within minutes
www.thegardeofkalegawd.com
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0 of 0 people found the following review helpful
technical
  · 6 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
I did not know how to cancel a renewal. after contact I was guided to how to do it. and then checked to make sure I did it right
Quick and effective
Nothing noticed
abbasmehran.com
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0 of 0 people found the following review helpful
Amazing Service
  · 6 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Thank you for an amazing service!
Helped me migrate my site and answered all my question extremely quickly.
Polymathic.co.za
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0 of 0 people found the following review helpful
Good Support
  · 8 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Nice and good support my problem is solved.100% true nice and Good Support thanks siteground team.
proudtips.com
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0 of 0 people found the following review helpful
Fast and deadly
  · 8 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Nikolay used only 5min to fixed a Armageddon-level problem for me. He's really badass
dermique.com
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0 of 0 people found the following review helpful
Fantastic assistance
  · 8 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
I have erased without intent a production DB.
The rename feature of phpMyAdmin instead deletes and recreate the db with empty tables and with wrong permissions as far as i can understand.

Anyway, in 10 MINUTES (literally) i chatted with siteground and they managed to revive the site.

FANTASTIC!!
Quick and easy disaster recovery
Some options of phpmyadmin doesn't work as expected
connectingtalents.org
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0 of 0 people found the following review helpful
Support team
  · 11 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
I thought i would need to share my situation today, i did not know what hosting to choose for my new project. i cantated the support team, to maybe become a new customer and i was totally impressed by how quick, professional and helpful, the support was, even to a point the guy said advised me about the hosting and said if you would like to start your new project now i will stay with you and help and support you. I was very surprised in today's world, somebody actually had time for me. So impressed.
Great support team Very quick, very professional, polite and helpful.
Very professional and adaptable websites, good price, lots of plugins
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0 of 0 people found the following review helpful
Amazing!
  · 12 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
I don't know how you guys do it, but the support you (SiteGround) provide is simply amazing. I just had an interaction with Mariya on Chat support. She was professional, knowledgeable, and helpful. I am so glad I switched to SiteGround.
https://www.avdheshtondak.com
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0 of 0 people found the following review helpful
World class
  · 13 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Great customer support and services too
Too pricey as compared to other hosting company
digitalmomin.com
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0 of 0 people found the following review helpful
Excellent service Team. I love it
  · 15 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Excellent service Team. I love hv my all website on siteground
sheikhzayedstaffing.com
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0 of 0 people found the following review helpful
Always a great service
  · 17 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
A brief thank you for another problem quickly solved by your excellent geeks! In this case, Diane, but it applies to everyone I've encountered when needing help. Thanks again for the great service. In 20 years it's the best company I've encountered. (Honest,) Keep up the high standards!

Bryan James
Quality, reliability and excellent support.
None I can think of.
https://www.dorisday.net/ and six others
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0 of 0 people found the following review helpful
Great Hosting
  · 17 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 9/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Great customer service and reliable servers!
multiple servers across the globe
not cheap
example.com
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0 of 0 people found the following review helpful
The SiteGround Team is helpful.
  · 17 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Hi , the SiteGround Team.

My website DNS problem is solved.

Thank you so much.
Professional advice
No
Weebluedream
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0 of 0 people found the following review helpful
WP issue
  · 19 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Thank you so much for your help today with an issue I encounter while login into wp. Thanks again
Great services and fast
none
berrakausa.com
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0 of 0 people found the following review helpful
Thank you!
  · 20 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
They were patient at helpful. I was very new to all of the terminology and everything was explained wel and my questions were answered. Thank you!
Helpful customer services
None thus gar!
www.lazywithlittles.com
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0 of 0 people found the following review helpful
The support makes it so worth it
  · 20 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
The support team are quick and really are awesome. If you ever need some guidance on managing your site. The team will have you covered and that gives me the confidence to do this and to have a custom site without the additional hassle of hosting.
Support
redbeardadventures.nl
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0 of 0 people found the following review helpful
Como siempre la atención excelente
  · 20 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Mil Gracias, siempre muy amables y resolutivos!
Tienen el mejor soporte técnico que se pueda desear! : )
www.mooiwebdesign.com
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0 of 0 people found the following review helpful
Kostadin T was excellent
  · 21 days ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
Kostadin T helped me restore my website that was down. He was much helpful, patient and helpful. Thanks Kostadin T.
First response from customer care team especially Kostadin T.
treengagi.com/ Engagi Safaris
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Leave your review
  • Performance
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  • Reliability
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