Tsohost Web Hosting Review

Tsohost is another great hosting solution that you can use for your UK based web projects. Check the results from the tests we made in the review below.

Tsohost web hosting logo
UPTIME
 
974
SPEED
 
968
SUPPORT
 
955
PRICE
 
966
FEATURES
 
965
GREEN
 
958
INNOVATIVE
 
965

Super fast - we have pinged their server located in London Docklands from Manchester with check-host and the result was only 7.7 which makes it the fastest from the services we have tested. So if its to the server waiting time, your content will be seen instantly from your UK visitors. Tsohost servers are with 99,99% uptime and they upgrade their hardware frequently so your site will be accessible 24/7.

Support - Even if you got some technical issue, Tsohost have a friendly inhouse tech support team. All their support is based in Slough, UK. You can reach a highly technical (English speaking) human being, 365 days a year by email or from 9AM to Midnight by phone. That is one of the reasons Tsohost made it to the top 5 of our list. Because when you host a website, there are always technical issues and its great when there is someone to fix it tight away.

Flexible - We love about Tsohost that even their cheapest plans are very flexible and give you the freedom to launch your site without problems. They offer free migration from your current hosting provider, 2,5GB of space and 20GB of bandwidth which will be more than enough for your site or blog to hale more than 10000 visits per month. You have up to 4 domains and 5 databases, so you can make use of their 1 click apps - Wordpress, Joomla, Magento, PrestaShop. You can choose between Windows and Linux servers. We recommend CentOS with Cpanel. Anything that you need to get you started. And you get free daily backups in case something goes wrong.

Tsohost web hosting discount

All that comes at 2,99 pounds per month. To be even more secure in your purchase, they offer you a trial period of 60 days money back guarantee. This way you can test the service and the support and know that you are making the right decision for your web project.

Security - Tsohost has 24x7x365 on site manned security with regular patrols of all secure areas. Access to the datacentre compound is restricted only to authorised personnel. Biometric scanning is used for access to the datafloor and other secure areas. Network security is provided by Juniper and Cisco industry standard firewalls. Tried and tested in live environments, our expert team can configure these devices to your exact requirements on any dedicated or VPS system.

Last but not least, we have taken into consideration the user reviews from some of the top review sites and it is 4.7/5 out of more than 100 reviews from 3 sites, you can see more details in the comparison table below. Or go ahead and check all of the hosting plans Tsohost offers.

The accumulated user reviews score is based on user reviews from serchen.com, trustpilot.com and reviewcentre.com

VISIT Tsohost logo USE COUPON CODE "top5hosting2016" AND GET OUR 10% DISCOUNT

 
 
 
 
 

Technical

  • 99.9% Uptime Guarantee
  • Free Website Migration Service
  • Latest hardware from suppliers like Dell and Cisco
  • Unlimited Traffic, Emails, DBs
  • Perl; ASP; ASP.net; IIS
  • 1 Click Apps
  • Linux & Windows servers
  • Zend Guard / ionCube Loaders
  • New fast servers with great performance
  • Only one datacenter

Support

  • 24/7 Technical Support
  • Friendly UK Support Staff
  • Free Backups
  • Real Time System Updates
  • SysAdmins to care of your tickets in 30 minutes or less
  • The Phone Support team is available between 9am and midnight
  • Don't have live chat support

Pricing

  • Fast, reliable and scalable plans
  • Starts from 1.25 £/mo.
  • 30 day free trial
  • We didn't find any

Tsohost logo

And here you can read thereviews of some other web hosting companies great for the UK market.

Last modified onMonday, 10 September 2018 09:56
Customer ReviewsLeave your review
Average Review Times
  • Performance (5.1/10)
  • Support (3.7/10)
  • Price (8.3/10)
  • Reliability (4.6/10)
  • User Friendly (5.3/10)
1 of 1 people found the following review helpful
Don't even bother, their support is a joke.
  · 2 months ago.
  • 6/10
    Performance
  • 0/10
    Support
  • 7/10
    Price
  • 8/10
    Reliability
  • 8/10
    User Friendly
I have been with TsoHost (used to be Vidahost) for many years now. 3 days ago all my sites went down and once I found out I complained. They said the Server I was on had crashed and they were trying to fix it. 5 hours later I called them again and they said it was still down with no ETA for a fix. They said I could be migrated to a new server as the one I was on was very old and soon to be decommissioned. I agreed, then they said it would be 3 business days for the migration. Since I was told about the migration the next day, all of my sites will be offline for 4 days. No compensation, nothing, they didn't seem to care. The support is in Bulgaria as they moved it from being UK support a while ago. That is when it started to go downhill. I will be moving companies as soon as I can, as Tshost is a joke. DO NOT GO WIT THEM!
They have cpanel which is good.
Support use useless, they don't know what they are doing and mess things up all the time.
https://upload.alpha1.uk
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2 of 2 people found the following review helpful
Do not use TSO hosting
  · 4 months ago.
  • 0/10
    Performance
  • 0/10
    Support
  • 10/10
    Price
  • 0/10
    Reliability
  • 0/10
    User Friendly
It is not simply a case of a bad hosting company and a negative review. We are a British company based in Hong Kong and had not only used TSO for years, we also recommended them to all our business friends. After all, how many hosting companies can you call on the phone, have a real person to assist and solve any issue you may have. This was TSO. However, this is NOT TSO anymore. They have been bought by GoDaddy and ever since, their services seem to be administered from some location in Eastern Europe in addition to Russia. They are not, as previously, a UK company based in Slough.

It is a shame that once such a friendly hosting company could allow itself to drop to sub-standard. This review permits a minimum score of zero. I feel this is not representative of TSO as they have plummeted to below zero. Our business has suffered terribly due to TSO and I would sincerely request anyone looking for hosting to look elsewhere.

It is my fervent hope that the previous TSO owners and staff read these comments and see what has happened to all their hard work.
None. A year ago I would have been writing paragraphs extolling the benefits of using TSO.
Too many to list here. It is rather simple. Just don't touch this company.
www.summitleds.com
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4 of 5 people found the following review helpful
TSO Host UK - Disappointment
  · 7 months ago.
  • 2/10
    Performance
  • 1/10
    Support
  • 5/10
    Price
  • 1/10
    Reliability
  • 6/10
    User Friendly
TSO Host UK were recommended to us by a web development trainer and we transferred our three websites in Summer 2018.

Since November 2018, we have found TSO Host UK's performance to have deteriorated to an unacceptable level with slow or no response from their Technical Support team by telephone or via Live Chat.

Regrettably, TSO Host UK is not to be recommended.
One questions whether TSO Host UK's service is value for money or whether the service is above market prices in light of the standard of service received.
www.executivelanguagetutors.com
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7 of 7 people found the following review helpful
Massive email issues
  · 9 months ago.
  • 5/10
    Performance
  • 0/10
    Support
  • 10/10
    Price
  • 0/10
    Reliability
  • 0/10
    User Friendly
Been over two months now that customers with hotmail,yahoo, aol and some other email accounts cannot receive emails from our site hosted by TSO,apparently it is something to do with Microsoft blocking TSO servers. I have requested help several times,or if they have a work around third party email redirection, to be told they don't know when this will be resolved, and have nothing to help the situation.

Such a good service previously now very very poor, i'm afraid i can no longer continue with these issues.
Good pricing
Once great now unworkable very poor service
www.smartrepairpro.co.uk
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5 of 5 people found the following review helpful
Terrible Terrible support and service
  · 1 years ago.
  • 10/10
    Performance
  • 10/10
    Support
  • 10/10
    Price
  • 10/10
    Reliability
  • 10/10
    User Friendly
This used to be a fantastic hosting company with great service and an even better reputation, however all this has changed over the last 12 months and support is diabolically slow and it can often take over a week to simply get a site restored from a back up.

My sites have been down for almost a month now and still no resolution in site.

I would not recommend this hosting company, even to my worst enemy.
Was once great value
Too many errors and terrible customer support
www.bisfhouse.com
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7 of 11 people found the following review helpful
Not what they were
  · 1 years ago.
  • 6/10
    Performance
  • 8/10
    Support
  • 9/10
    Price
  • 8/10
    Reliability
  • 8/10
    User Friendly
Was a good host but have started to cheap out, overloading servers, under-provision on PHP soft memory limits causing error dumps - slow load times sporadicaly and unable to connect to database happening frequently, they say one off.,everything is fine

I would avoid TSO...they are not what they used to be

they moved us too the cloud and screwed that up, site was not displaying correctly, they fixed it but with everything happening didnt fill me with joy and trust, especially as one staff member said "we arent PHP orientated"
Cheap
Overloaded databases/servers / under-providing, trying to "scrape the barrel"
www.thetechforum.co.uk
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5 of 7 people found the following review helpful
37 sites down for three days and counting.
  · 2 years ago.
  • 7/10
    Performance
  • 7/10
    Support
  • 7/10
    Price
  • 5/10
    Reliability
  • 5/10
    User Friendly
Reseller hosting should be supported with urgency and consideration. We however have none.

Our sites have been down for almost three days and there is no fix in sight.

When we finally get any kind of response from them - 12 hours later it does not help.

I don't care what the problem is with equipment, I pay for hosting of my domains and a 99.9% uptime promise. Get it fixed and start to show you care.
None
Support is non existent
http://localpublishing.co.uk
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Leave your review
  • Performance
    10
  • Support
    10
  • Price
    10
  • Reliability
    10
  • User Friendly
    10
Steve Kowal

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